Oakland County Transportation Services

 Who is eligible to utilize our services?

Clients must be residents of one of the following communities: City of South Lyon, City of Wixom, Township of Milford, Township of Commerce, Township of Lyon, Village of Milford, or Wolverine Lake.

Clients must have a pick-up or drop-off destination in Oakland County.

Who is eligible for our discounted fares?

We are broadening our criteria for discounted fares! Low-income individuals and veterans are now eligible to receive discounted fares, along with seniors and persons with disabilities, making our services even more inclusive and accessible.

What is the driving boundary?

We've redefined our driving boundaries to connect even more communities and allow for more cross-community transportation between these neighboring communities. Our driving boundary is as follows: Northern Boundary - M-59, Southern Boundary - 7 mile Rd., Western Boundary - US23, Eastern Boundary - Drake Rd. Please refer to our 2023 PEX Service Area Map below for a clear outline.

What is the fare structure for In-Boundary Trips (General Public)?

For residents of participating communities within the driving boundary, the fare for a one-way trip is set at $4.00 per one-way trip. This uniform fare applies to the general public.

What is the fare structure for those eligible for reduced rates for In-Boundary Trips (Discounted Fares)?

Seniors aged 55 and older, persons with disabilities, low-income individuals, and veterans within participating communities will enjoy a discounted fare of just $2.00 for one-way trips within the driving boundary.

What if a client needs to go out of the driving boundary?

This option is available for both the general public and our eligible riders but is based upon PEX availability. We are introducing out-of-boundary trips at a fare of $4.00 per one-way trip, plus a mileage charge of $2.50 for each mile driven outside the boundary. Discounted fares are charged for out-of-boundary trips at a fare of $2.00 per one-way trip, plus a mileage charge of $1.25 for each mile driven outside the boundary.

What are the hours of operation?

Weekday service hours have been expanded! From Monday to Friday, you can now use our services between 5 a.m. and 9 p.m. We're also extending our weekend hours. On Saturdays, you can travel between 5 a.m. and 5 p.m., and on Sundays from 8 a.m. to 5 p.m., excluding holidays.

People’s Express is closed on the following days:

• New Year’s Eve

• New Year’s Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Friday after Thanksgiving

• Christmas Eve

• Christmas Day

What hours can a client call to book a trip?

Our dedicated customer service and ride scheduling call center will now be available to assist you from 8 a.m. to 7 p.m., Monday to Friday, excluding holidays. Reservations must be made at least 3 full business days in advance.

Call 877-214-6073 between Monday-Friday from 8 a.m. - 7 p.m. to schedule your ride. A call-back will be given 1 business day prior to your scheduled ride. Please be on time. Drivers may arrive up to 15 minutes before scheduled pick-up time and will wait for five minutes after scheduled pick-up time before departing.

What can be done if a rider needs transportation outside our normal service area and/or hours?

For emergency situations, we've got you covered! Even outside our regular service hours and on observed holidays, you can request trips. Please note that trip fulfillment is subject to our capacity to accommodate such requests. Our mobility manager will work with you to connect you to a different transportation provider if we can not meet your needs.